At Hair Store India we do not rely on anyone for the products we supply. All of the hair packaged out is thoroughly checked multiple times, to ensure that there won’t be any chances of return. It takes 1-5 business days to process your order and if it’s any of the clip-in sets/ volumizers it takes 3-4 weeks to process (unless specified otherwise) and we ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery but do process orders even on Saturdays.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
SHIPPING POLICY
To ship our packages we use express shipping. EOD(Estimation of Delivery) of items depends on the location and pin code. All orders takes 3-5 working days to deliver and if it’s any customization it may take 5-7 working days to deliver. For International shipping please contact (+91-95439-05083). Shipping confirmation and tracking are available via text as soon as your order ships.
If any domestic shipments are returned back to us for reasons like customer unavailable, wrong/ incomplete shipping details or customer rejected the parcel, there will be a deduction of shipping charges.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that the address entered is a correct one and has all the information required to deliver it at the right address. Since we process the order as quick as possible, it becomes very difficult to cancel or change the order within the short time period. If you decide to cancel your order or change your shipping address, please write to us at +91-9543905083 as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so.
DELIVERED BUT NOT DELIVERED
All orders we send out, come with a tracking number. If the tracking says that the order has been delivered and you haven’t received it, please contact the local your courier services who can help investigate the issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.